Question 1

What is Pause + Reset?

Accepted Answer

Pause + Reset is a monthly membership providing personalized hormone optimization and functional medicine care for women in perimenopause and menopause. We combine bioidentical hormone therapy, advanced testing, and real clinical oversight—delivered virtually nationwide or in-person at our Atlanta wellness center.

Question 2

Who is this for?

Accepted Answer

Women ages 35-55 experiencing perimenopause or menopause symptoms: hot flashes, night sweats, weight gain (especially belly), brain fog, mood swings, low libido, sleep issues, anxiety, fatigue. If you've been told your labs are 'normal' but you feel terrible, this is for you.

Question 3

Is this medical care?

Accepted Answer

Yes, this is real medical care provided by Dr. Nina Ross, a board-certified functional medicine practitioner. All prescriptions are written by licensed physicians and filled at accredited pharmacies.

Question 4

What's included in Hormone Essentials ($397/mo)?

Accepted Answer

Hormone Essentials includes all bioidentical hormones, quarterly doctor check-ins, annual comprehensive lab panels, and prescription delivery to your door. It's designed for women who want foundational hormone optimization.

Question 5

What's included in Complete Care ($699/mo)?

Accepted Answer

Complete Care includes everything in Hormone Essentials PLUS weight management medications, peptide therapy, monthly wellness visits with Dr. Nina, bi-annual lab panels, a dedicated care coordinator, and priority messaging. It's our most comprehensive program.

Question 6

Can I switch between programs?

Accepted Answer

Absolutely. You can upgrade or downgrade your membership at any time. Changes take effect at your next billing cycle.

Question 7

Do you accept insurance?

Accepted Answer

We're a cash-pay practice by design—and that's actually a good thing. Insurance dictates what treatments you can access, how long your visits last, and which medications get approved. We removed that barrier so Dr. Nina has complete freedom to prescribe what YOU actually need, spend real time with you, and offer cutting-edge treatments insurance companies haven't caught up to yet. Most patients find they save money compared to years of copays, referrals, and treatments that never worked. We do accept HSA/FSA cards, so you can use pre-tax dollars.

Question 8

Do I need labs before booking?

Accepted Answer

No! Dr. Nina will determine what labs you need during your paid consultation. We can order them for you to complete at Quest or LabCorp near you.

Question 9

How fast will I feel a difference?

Accepted Answer

Most women notice improvements in sleep and energy within 2-4 weeks. Full optimization—where you feel consistently like yourself—typically takes 3-6 months. Everyone's body responds differently, and we adjust as you go.

Question 10

What if I'm on other medications?

Accepted Answer

During your consultation, Dr. Nina reviews all your current medications to ensure safe integration. If there are concerns, we'll discuss alternatives or modifications. Your safety always comes first.

Question 11

Is hormone therapy safe?

Accepted Answer

Bioidentical hormone therapy, when properly prescribed and monitored, is safe for most women. Dr. Nina will review your health history, risk factors, and goals to determine if HRT is right for you. We follow evidence-based guidelines and monitor your progress closely.

Question 12

I heard hormones cause cancer—isn't that true?

Accepted Answer

Absolutely not. That claim comes from the Women's Health Initiative (WHI) study published in 2002, which used synthetic hormones (not bioidentical) and studied women who were 10+ years past menopause. The results were widely misinterpreted, and millions of women were scared away from treatment they needed. In November 2025, the FDA formally acknowledged that the risks of hormone therapy were overstated and updated their guidance accordingly. Modern bioidentical hormone therapy—started at the right time, with the right formulations, and properly monitored—is not only safe but protective for heart, brain, and bone health. Dr. Nina stays current on all the latest research so you don't have to sort through decades of misinformation.

Question 13

What happens after I book?

Accepted Answer

After your free 10-minute call, you'll book a paid $69 consultation with Dr. Nina (30 minutes). She'll do a deep dive into your health history, explain what's happening, and map out your options. No pressure to sign up for anything beyond that.

Question 14

Is care virtual or in-person?

Accepted Answer

Telemedicine services are available nationwide. Our Atlanta wellness center offers in-person therapies like IV therapy, red light therapy, and hyperbaric oxygen therapy for local patients or those who want to visit.

Question 15

Can I cancel or pause anytime?

Accepted Answer

Absolutely. No contracts, no cancellation fees. You can pause or cancel your membership whenever you need to. We're confident you'll want to stay, but we won't trap you.

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